Frequently Asked Questions

Everything you need to know about your NORTHERN gear and orders.

What is the typical shipping time for NORTHERN orders?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear faster.

How do I return a product if it doesn't fit?

We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number, and print a prepaid shipping label to send your items back.

Are your sports materials sustainable?

Yes, NORTHERN is committed to performance and the planet. Our 'Eco-Peak' line uses 100% recycled polyester without compromising on durability or moisture-wicking capabilities.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International delivery times vary by location but generally take between 7-14 business days.

How should I care for my technical athletic wear?

To preserve the life of your gear, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners as they can clog the technical fibers.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.